Here are answers to some of the questions we hear most often. If you don’t see your question here, please contact us: firstname.lastname@example.org
How long will it take to get my order?
CinDWood Looms purchased either on our website or Amazon are shipped via the US Postal Service (USPS – Domestic). We generally ship out paid orders within 3-5 business days. You have the choice of shipment. Orders that have a packaged weight under 1 lb can be shipped standard or priority. Orders over 1 lb ship 2-3 day priority mail with confirmation of delivery added for tracking purposes. You may request insurance coverage if you wish for an extra $2.50. Orders over $75 will automatically have insurance as part of the shipping cost.
Pre-Orders: Opportunities to pre-order looms new to our inventory will include a “deliver by” date (generally 4-6 weeks before the loom becomes available on our website).
Do you ship internationally?
Yes, we ship internationally!! When you indicate your country in the shipping cart, you will see the shipping options and amount. We can ship First Class International for packages less than 4 lbs but this will take longer to arrive (3-4 weeks). We also ship Priority International which takes about 7-10 days. This is the only option for orders weighing over 4 lbs. Please note: Your shipping charge does not include any custom charges and we are not responsible for customs charges that your country charges once your shipment arrives. We have no way of knowing how much or if this will happen. Every country has different customs regulations and those are not figured into the price of your order.
When are you available to be contacted by phone or email?
We are small, family-owned company handling everything from loom cutting and assembly to boxing and shipping. We accept calls at (801) 477-6355 M-F 8AM-5PM Mountain Standard Time and check emails daily at email@example.com. If you cannot reach us please leave a message and we will respond as soon as possible.
What color pegs are your looms available in?
Tan pegs with a black starter peg comes standard but we also make looms with tan, purple, blue, green, red, and pink regular size pegs (with a tan starter).There is a $2 extra charge for colored hat and scarf looms and a $5 extra charge for colored peg afghan looms. In the fine gauge pegs we have tan, pink, winter blue, and green.
What are your looms made of?
Our looms are made of medium-density fiberboard commonly known as MDF board which is made from wood dust glued and pressed into usable sheets . The same glue is used in making MDF board and plywood. We use a high quality MDF board made to industry standard which is cut, drilled, and sanded to achieve a smooth, natural surface. MDF board is used all over the world to make furniture and other wood based products. Our pegs are made of nylon and hand glued into each loom using industry standard wood glue. Each loom also includes a metal upholstery tack to help control yarn tautness.
Can you do any other stitch than the e-wrap on the hat looms?
What sizes of your looms are similar to the Knifty Knitter 4 piece set?
- The Blue KK is 5/8 gauge spaced with 24 pegs. It is the same diameter as my preemie 20 peg 5/8 in. gauge or 30 peg 1/2 in. gauge looms.
- The Red KK is 3/4″ gauge with 31 pegs. It is about the same diameter as our Child loom with 3/4″ 30 peg child loom (but a little smaller).
- The Green KK is 3/4 gauge and 36 pegs. It is about the same diameter as my 36 peg 3/4″ adult small/large youth loom.
- The Yellow KK is 7/8 gauge and has 41 pegs. It is the same size as my Lg adult 42 peg 3/4″ loom.
The KK set is a good starting kit because of its price, but it is limited to the 4 sizes, and few use the largest yellow one for it is too big for most heads. If you have mastered the KK set, check out the other sizes that I offer as well as the looms with the pegs closer together in the 1/2 inch gauge. They allow the usage of finer yarns and make a tighter weave. We offer our 4 closest looms as a KK Replacement Combo set, but they are not an exact match … just the closest we have.
What is the difference between the Oval/panel wedge and the Universal S-Loom Wedge?
The Oval/Panel wedge comes with the universal hat and scarf loom, the 24″ oval/panel afghan loom and the 36″ oval/panel afghan loom. This wedge will fit in the groove of all oval panel looms to create a smaller circle for making smaller hats, slippers, etc.. You must purchase it separately if you want to use it in the 6″ 9″ or 12″ hat/scarf combo looms (which are also oval/panel shape).The Universal S-Loom wedge fits into the groove of our universal looms to make a complete circle of any size so you can make hats, slippers, etc… IT IS A DIFFERENT SIZE THAN THE OVAL/PANEL WEDGE – and the peg groove is on a different side.
What size afghan can I make on the Universal S looms and which accessories does it come with?
The 48 inch Universal (if done with the ewrap) will make up to a 96 inch panel that tightens up to about 70 inches when off the loom. If you are doing the double weave on it you will knit 48 inches of pegs but it stretches out to about 60 inches off the loom using 2 strands of worsted yarn. The 60 inch Universal will make an even bigger afghan using either weave. It will make up to a queen size afghan about 75-80 inches wide when stretched out off the loom in the double weave and you can knit up to 120 inches of pegs in the e wrap and it will tighten up to about 90 inches. Each loom comes with a knitting tool and aide and a center wedge with a peg in case you want to make a tube on the loom.